 | Utilizing a 360º multi-rater instrument and colleague interviews to assess the performance of the president of a regional division, gave feedback through in-person meetings and also telephone and e-mail. Pleased with the process, the coachee invited Mr. Silcox to lead a meeting of her entire team around her assessment feedback as it applied to overall team effectiveness and the attainment of the business unit's goals. |
| At a major international financial services organization, coached a minority high-potential individual. Our work together resulted in enhanced self-awareness which enabled him to manage with greater confidence, empathy and trust. |
| One-on-one performance coaching at a not-for-profit association in the education field with the head of a key operating department. Conducted six face-to-face colleague interviews followed by feedback to the coachee. The coachee's recognition of his adverse behaviors prompted new practices on his part that significantly improved his effectiveness. |
| At a Washington, DC-area hospital, conducted one-on-one performance coaching with a department head. The work included creation of a custom-designed competency model and a development plan approved by the CEO. The outcome was improved communications with the CEO, the coachee's peers and his subordinates. |
| Coached a corporate vice president around the coachee's need to motivate greater productivity in his staff in order to leverage his own time more efficiently. Our work covered a range of issues such as giving staff performance reviews, setting clear expectations and objectives, better use of corporate training and other resources, time management, better communications techniques and "walking the talk." |
| At a large communications company, coached the manager of a 150-person operations department. The issue here was the coachee's inability to project an "executive silhouette" and his discomfort with communicating with senior management. Following the coaching sessions his boss commented that, "I feel like he got a ton of benefit out of the coaching." Not long afterwards the coachee was promoted to vice president. |
